Privacy Policy

Welcome to Prime Movers and Relocation. Your privacy is important to us, and we are dedicated to safeguarding the information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal and transactional information to provide and improve our services. This may include:

Name, email address, phone number, and physical address
Payment details for billing purposes
Details about your move, including locations and special requirements

2. How We Use Your Information

We use your personal information to:

Process bookings and schedule your move
Communicate with you regarding your relocation
Improve our services based on your feedback and preferences
Comply with legal obligations and protect against fraud

3. Data Protection

We take data security seriously by implementing:

Encrypted storage of sensitive data
Secure payment processing systems
Access control measures to protect your personal information

4. Sharing Information with Third Parties

We do not sell your personal data. However, we may share your information with trusted partners such as:

Logistics providers or subcontractors to complete your move
Financial institutions for secure payment processing

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us:

Understand website usage patterns
Provide tailored content and offers
You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent for specific uses of your data
Contact us for clarifications about data handling practices

7. Changes to This Policy

We may update our Privacy Policy as needed. Changes will be communicated through:

Notices on our website
Direct email notifications if required

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: info@primemovers.co.ke
Phone: +254 715 296 624
Address: Ngara Road, Nairobi

Your privacy is our priority. Thank you for trusting Prime Movers and Relocation with your relocation needs!